Frequently Asked Questions

The core of MedMonitor is our proprietary clinical rules made up of 1,700+ algorithms. These rules are kept up-to-date with new drug information and treatment guidelines. All the alerts are manually designed, validated, and regression-tested.

MedMonitor is a closed-loop AI system with predictable outputs. All alert logic is manually designed, clinically validated, and regression-tested before deployment. Security includes network segmentation, encryption, IP restrictions, and identity/access management.

MedMonitor flags five categories:

• Gaps in care: Missing medications, wrong drug choices
• Adherence: Not refilling meds, therapy drop-off
• Safety: Inappropriate dosages, duplicate therapy, inappropriate medication use in elderly populations, drug interactions
• Screening: Screening to capture long-term effects of medication use in specific circumstances such as mental illness
• Cost savings: Ensuring therapeutic substitutions and dosing combinations are optimized and capturing other plan-specific opportunities to save costs

No. MedMonitor supports healthcare teams by running in the background. It flags issues when medications change, dosages adjust, or guidelines update. Communications are targeted: providers get detailed clinical information, members get simplified guidance. Pharmacists vet all alerts, keeping healthcare providers central to care decisions.